Refund and Returns Policy

Refund and Return
At Crunchydeal, customer satisfaction is our priority. Due to the nature of our digital products, we have specific guidelines regarding refunds and returns. Please review the following policy carefully before making any inquiries or purchases.

1. Digital Product Sales

1.1 Final Sale Policy:
All sales of digital products, including software licenses and subscriptions, are final. Once a purchase is completed and the product has been delivered, it cannot be returned or exchanged.

1.2 Inquiry-Based

Transactions: Crunchydeal operates on an inquiry basis, we encourage you to ask any questions you may have about the product before making a purchase. Our team is here to provide you with all the information needed to make an informed decision.

2. Refund Eligibility

2.1 Defective Products:
Refunds may be granted if the digital product is found to be defective or significantly different from the description provided during the inquiry. If you encounter such an issue, please contact us within 14 days of delivery.

2.2 Non-Delivery:
In the rare event that you do not receive the digital product after completing the purchase, you may be eligible for a refund. Please notify us immediately if you do not receive the product within the expected delivery time.

3. Refund Process

3.1 How to Request a Refund:

To request a refund, please contact our support team at support@crunchydeal.in with your order details and a description of the issue. Our team will review your request and respond within 2-3 business days.

3.2 Refund Approval:
If your refund request is approved, the refund will be processed using the original payment method. Please allow 7 business days for the refund to appear in your account.

4. Non-Refundable Situations

4.1 User Error:
Refunds will not be issued for errors made by the customer, such as purchasing the wrong product or failing to understand the product’s specifications.

4.2 Unauthorized Use:
Refunds are not available for products that have been used in a manner inconsistent with the terms of the license agreement or for unauthorized distribution.

5. Contact Us
For inquiries or concerns regarding these Terms and Conditions, please contact us at:

 
Crunchydea

 – Email: – Sales Inquiries: sales@crunchydeal.in 

– General Inquiries: support@crunchydeal.in

– Phone: +91 9258250072