FAQ
Welcome to the Crunchydeal FAQ page! Here, we’ve compiled answers to some of the most common questions about our services, products, and processes. If you don’t find the information you’re looking for, feel free to reach out to us directly.
1. What is Crunchydeal?
Crunchydeal is an inquiry-based platform where you can explore a wide range of software licenses and digital products. Instead of displaying fixed prices, we encourage you to inquire about the products you’re interested in, allowing us to provide you with tailored pricing and detailed information.
2. How do I make an inquiry about a product?
Simply visit our website, browse through our product offerings, and click the “Inquire Now” button located below the product description. Fill out the form with your details and any specific questions. Our team will respond promptly with the information you need.
3. Why don’t you display product prices on the website?
Prices can vary based on factors such as license type, duration, and available promotions. By handling inquiries individually, we can offer the most accurate and
competitive pricing for your specific needs.
4. How long does it take to receive a response to my inquiry?
We strive to respond to all inquiries within 24 to 48 hours. During peak times, it might take slightly longer, but we aim to get back to you as soon as possible.
5. What payment methods do you accept?
We accept major credit cards, debit cards, and bank transfers. Specific payment options will be provided when you finalize your order after receiving a quote.
6. How are digital products delivered?
Digital products are usually delivered via email or through a downloadable link provided directly to you after payment confirmation. Delivery is typically instant, but it may take a few hours depending on the product.
7. Can I get a refund if I’m not satisfied with my purchase?
All sales are final due to the nature of digital products. However, if you encounter any issues such as defects or discrepancies, please contact us immediately, and we’ll work to resolve the problem.
8. Is my personal information secure?
Yes, we prioritize your privacy and data security. We use advanced security measures to protect your personal information. For more details, please refer to our [Privacy Policy](#).
9. Do you offer support for the products I purchase?
Absolutely! We provide ongoing support for the digital products you purchase through Crunchydeal. If you need assistance, our support team is available to help.
10. How do I know the product I’m inquiring about is genuine?
Crunchydeal partners with reputable software providers and vendors to ensure that all the products we offer are 100% genuine and fully licensed.
11. Can I inquire about multiple products at once?
Yes, you can inquire about multiple products in a single submission. Just mention all the products you’re interested in, and our team will provide the necessary details.
12. Are there any discounts available for bulk purchases?
Yes, we offer discounts for bulk purchases. When making an inquiry, please mention the quantity you’re interested in, and we’ll provide you with a customized quote.
13. What should I do if I haven’t received my digital product?
If you haven’t received your digital product within the expected timeframe, please check your spam/junk folder first. If it’s not there, contact us immediately so we can assist you.
14. Can I modify my order after making an inquiry?
You can modify your order during the inquiry process by contacting us with your updated requirements. Once an order is finalized and payment is made, modifications may not be possible.
15. How do I track the status of my order?
After placing an order, you will receive an email confirmation with details about your order status. You can also contact our support team for updates.
16. Are there any hidden charges?
No, there are no hidden charges. All costs, including applicable taxes, will be clearly communicated to you during the inquiry process before you finalize your purchase.
17. What if I accidentally provided the wrong email address for delivery?
If you realize you’ve provided an incorrect email address, please contact us immediately so we can update your information and ensure successful delivery.
18. Do you provide documentation or manuals with the software licenses?
Yes, we provide all necessary documentation, including installation guides and manuals, along with your software license. This will be delivered via email or
downloadable link.
19. Can I request a demo or trial version of a software before purchasing?
Some software providers offer demo or trial versions. Please mention your interest in a trial during your inquiry, and we’ll check if it’s available for the product you’re
considering.
20. How can I contact Crunchydeal for further questions?
We’re here to help! If you have additional questions or need more information, you can contact us via:
Crunchydeal
– Email: – Sales Inquiries: sales@crunchydeal.in
– General Inquiries: support@crunchydeal.in
– Phone: +91 9258250072